SHIPPING INFORMATION:
Shipping Costs and Delivery Schedule:

TheBeadBugs.com is proud to offer the following shipping options to our valued customers:

* Please note that 2-Day and Overnight orders received after 2:00 P.M. PST will be processed the next business day. All orders require one day for processing before being released for delivery.

Orders are processed Monday through Friday, excluding holidays. Orders received after 2:00 P.M. CST week days, over the weekend and holidays, will be processed the next business day.

To ensure your order is shipped out without delay, please double-check your billing information to ensure it matches your credit card account address. Verification and order processing normally takes one business day.

If you require Saturday delivery, please email us at info@thebeadbugs.com and will be more than happy to make this arrangement for your order.

Shipping costs are not refundable upon returned or replaced items. If a returned item was shipped for free, the actual shipping cost will be deducted from your refund.

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INTERNATIONAL ORDERS:
TheBeadBugs.com offers Flat rate shipping of $8.00* to our international customers via United States Postal Service. We currently ship our great beaded gifts to the following countries: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Ireland, Italy, New Zealand, Netherlands, Spain, Sweden, Switzerland, and the United Kingdom.

*Per single item. $2 will be added for each additional item.

All items being imported to a foreign country are subject to inspection by customs and duties may be assessed accordingly. You will be responsible for paying any import duties that may be due at the time of delivery. TheBeadBugs.com cannot determine these fees during your purchase transaction.

TheBeadBugs.com offers international shipping by USPS Worldwide Expedited service to the following international countries:

• France
• Germany
• Ireland
• Italy
• Spain
• United Kingdom

International Shipping rates are as follows:

All items being imported to a foreign country are subject to inspection by customs and duties may be assessed accordingly. You will be responsible for paying any import duties that may be due at the time of delivery. TheBeadBugs.com cannot determine these fees during your purchase transaction.

Should you have any questions about your international order, please contact us at info@thebeadbugs.com

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TRACKING YOUR ORDER:
As soon are you order has been shipped, you will receive a confirmation email from thebeadbugs.com customer service team.

Locate the tracking number on your shipping confirmation email, enter that number at http://www.usps.com/shipping/trackandconfirm.htm to check the status of your order delivery.

Tracking details may not be available to you immediately as it may take 24 hours before tracking information is updated on the shipping carriers' website as listed above.

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SALES TAX:
TheBeadBugs.com charges NO SALES TAX for any purchases shipped outside the state of Illinois. If we are shipping your order within Illinois, sales tax will be charged.

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RETURNS AND EXCHANGES:
Our goal at TheBeadBugs.com is to make our customers feel great about their purchase.
If you are not happy for any reason, we will gladly accept your timely return of unworn, or defective merchandise for a full refund of the original purchase price

Returned merchandise should be sent back to us within 30 days of the purchase date, include the vendor packaging and be in the same condition as when it was received. Used merchandise cannot be returned unless defective.

Please follow the following steps to ensure the timely processing of your return:

• Carefully pack your order in to the TheBeadBugs.com packaging it was received in;
• Ensure the package is sealed with tape to ensure the goods are secure in transit;

If you choose to return an item using your own packaging, please return the goods to the following address:

Please note it may take 10-14 business days to process your refund or exchange after we receive it at our returns department. We will email you to confirm we received your return and notify that the credit has been processed.

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